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Author Archives: Katy Russell

About Katy Russell

As the Livingstones in-house expert in conflict resolution, resolving conflict is the main focus of Katy’s consulting role. She uses a strategic approach to diagnose the root causes of conflict and develops inventive, yet practical, advice to manage difficult situations. Katy thrives on the challenge of converting difficult situations and people issues into successful outcomes. Her extensive background and experience in industrial relations and law means she understands the context of complaints and grievances. Her interest in conflict resolution led her to train as a mediator in 2005 and she is accredited under the National Mediator Accreditation System. She has also seen first-hand the benefits that flow to organisations and individuals from enhanced interpersonal skills and the application of effective preventive measures.

Right To Refuse Flexible Work Request

Employment & Industrial Relations
Posted on by Katy Russell

There have been two recent decisions in the Fair Work Commission (FWC) concerning flexible working arrangements, particularly in relation to an employer’s obligations when refusing a flexible work request from an employee. Currently under section 65 of the Fair Work … read more

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Choosing the right mediator

Employment & Industrial Relations
Posted on by Katy Russell

Many organisations are aware of the effectiveness of mediation as intervention to resolve challenging workplace conflict. The parties to the conflict are usually highly emotional and there is typically a risk of more formal processes or litigation if the situation … read more

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