Grow Your Emotional Intelligence

Recommended for:

  • CEO
  • CFO
  • Business Owners/Directors
  • General Manager
  • IR Managers
  • IR Officers
  • HR Managers
  • HR Officers
  • HR Admin
  • Payroll Officer
  • Frontline Managers
  • Supervisor

Livingstone's suite of Programs:

  • Personal Effectiveness
  • Personal Leadership Effectiveness Program
  • Performance Culture
  • Inspiring Your Team

PRESENTED BY:

Pat Evatt
Principal Consultant

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Emotional Intelligence in the workplace is about expressing, understanding, perceiving and managing emotions professionally and effectively.

Research into the relationship between emotional intelligence and different instances of leadership success found emotional intelligence accounts for about 36% of variables, IQ accounts for 20-25% of variables, and personality accounts for about 10-15%.

Emotional intelligence contributes in a positive and business enhancing way, improving teamwork, customer service and an organisations ability to manage diversity; this has flow on effects in terms of morale, productivity and overall performance of the organisation. When people in the workplace do not act with emotional intelligence the costs can be great. Low morale, bitter conflict and stress all limit business effectiveness. There is also the financial and reputational risk of litigation when people complain of being bullied, intimidated and exploited. Fortunately, this critical personal and organisational resource can be improved through appropriate coaching and training.

COURSE CONTENT

  • What is Emotional Intelligence or EI
  • Dimensions of Emotional Intelligence
  • EI and Leadership
  • Assessing EI
  • Recognising and managing effects of low EI

LEARNING OUTCOMES

At the end of this workshop, participants will be able to:

  • Define and understand the concept of Emotional Intelligence
  • Identify the dimensions of Emotional Intelligence
  • See the link between EI and Leadership Competencies
  • Conduct a basic EI self assessment
  • Develop and apply their own EI competencies

SELF ASSESSMENT OF EI

Participants will get to complete a self assessment of Emotional Intelligence before the training. This assessment is done online and takes approximately 20 minutes to complete. A written report of your results will be provided on the day of the training.
Individual one-on-one feedback of the results can also be arranged for after the training.

What previous participants have said about this course:

  • "Interaction and activities were great."
  • "Very interesting and informative."

Next Course

Thursday, October 14, 2010

Course Duration:

9.00am to 5.00pm (Full Day)

Course Price:

$880.00

Course Location:

Level 14, 340 Adelaide Street, Brisbane

Included:

  • Course Notes
  • Morning Tea
  • Lunch

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