Effective Performance Counselling Skills

Recommended for:

  • Business Owners/Directors
  • IR Managers
  • HR Managers
  • Frontline Managers
  • Supervisor

Livingstone's suite of Programs:

  • Performance Culture
  • 3D The New Supervisor Program

PRESENTED BY:

Mark Rodgers
Director

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Prevention is better than cure! Our Effective Performance Counselling Skills Workshop will give you the practical skills to effectively deal with apparent employee shortcomings at an early stage, thus preventing major problems. Participants will be given a practical step by step guideline to follow in counselling and reprimanding employees as well as recognising improved performance.

COURSE PRESENTER

Your trainer for this course will be Mark Rodgers.

Prior to joining Livingstones in 1998, Mark worked as a senior Human Resources/ Industrial Relations Consultant for a leading national South African consultancy. Possessing more than 20 years experience in Human Resource Management and Industrial Relations, Mark has extensive performance counselling knowledge and face to face counselling experience.

COURSE CONTENT

  • Unfair dismissal legislation
  • Procedural fairness
  • Conducting a performance counseling session

LEARNING OUTCOMES

At the end of the training course, participants will be able to:

  • Understand the requirements of the Fair Work Act 2009 in respect of discipline and dismissals.
  • Recognise employee shortcomings
  • Understand the need for corrective discipline
  • Conduct a performance counselling session
  • Effectively reprimand an employee
  • Recognise improved performance

Next Course

Thursday, November 4, 2010

Course Duration:

9am to 1pm(Half Day)

Course Price:

$440.00

Course Location:

Level 14, 340 Adelaide Street, Brisbane

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