Under the Fair Work Act 2009 it is imperative to ensure that any disciplinary action is procedurally and substantively fair.
Employees have ready access to Fair Work Australia to challenge disciplinary action or the loss of their job so it is incumbent on employers to get it right first time round.
This course provides effective techniques:
to effectively deal with apparent employee shortcomings at an early stage, thus preventing major problems;
for handling disciplinary and dismissal interviews, and shows the benefits of accurate and timely warning procedures for employee disciplinary action.
COURSE CONTENT
Unfair Dismissal Legislation
Procedural Fairness
Effective Performance Counselling Skills
Disciplinary and Dismissal Interviews
LEARNING OUTCOMES
Understand the requirements of the Fair Work Act 2009 in respect of discipline and dismissals.
Recognise employee shortcomings.
Understand the need for corrective discipline.
Conduct a performance counselling session.
Effectively reprimand an employee.
Recognise improved performance.
Conduct a disciplinary interview.
Handling employee responses.
Accurately investigate a disciplinary incident.
Issue warnings.
Conduct a termination interview.
Determine an appropriate penalty/sanction.
Keep accurate records of all disciplinary incidents.