Workplace Investigations

you need to get it right – first time!

If only things never went wrong?…

We all know however that things can and ever more frequently, do go wrong in modern workplaces.  Grievances and allegations of inappropriate workplace behaviours such as harassment or bullying are increasing exponentially. 

You need to know that you have a sound and reliable organisational response should it happen in your workplace.

Investigating grievances or allegations of inappropriate workplace behaviour can be one of the most challenging tasks to face supervisors and managers in the contemporary workplace.

Questions such as ‘how’ do I conduct a proper  investigation, ‘when’ can I fit it into my already stretched work schedule and ‘can’ I demonstrate independence when I know one or both of the parties are common place.

The answer to these questions for most managers and supervisors is clear – you can’t.

Conducting investigations is a specialist role that requires training and experience. Near enough is never good enough when a future employment relationship or workplace harmony is in jeopardy.

A poor investigation is worse than no investigation -  the original issues remain unresolved and you invariably have new issues to be managed.

Investigations can be emotional for the parties (including the witnesses) and therefore, in fairness to all, time needs to be dedicated to undertaking the investigation in as timely a manner as possible. Few managers and supervisors can take large periods of time out of their busy schedule to dedicate to an investigation.

In undertaking an investigation you need to not only be independent you also need to be able to demonstrate independence. Internal investigators, particularly those that work or have worked with anyone involved in the investigation, face a very difficult challenge of overcoming any perceived bias.

Where to from here ... ?

To overcome these concerns organisations are more and more turning to independent external investigators. Investigators who are professional, experienced and dedicated to the task can save you time, money and unnecessary complications.

To avoid financial loss or risking your business reputation as a result of poorly conducted investigations, Livingstones can provide the service you need by using experienced consultants.  We will conduct investigations that are efficient and reliable, yet with sensitivity and tact.