QUESTION |
OUR ANSWER |
What training have they received? |
Katy was trained through LEADR in 2005:
http://www.leadr.com.au/
She is currently undertaking a Masters in Mediation and Confilct Resolution through the University of Queensland.
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Are they accredited under the National Mediator Accreditation Standards? |
Katy is accredited under the NMAS:
http://www.leadr.com.au/documents/Approval%20standards.pdf
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How long have they been mediating and what type of cases? |
Katy has been mediating since 2005 and she has worked exclusively with employment/workplace conflict.
The types of workplaces have ranged from government owned corporations to private schools to the transport industry.
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What standards of conduct do they follow? |
There are Practice Standards under the NMAS mediators are bound to follow:
http://www.leadr.com.au/documents/Practice%20standards.pdf
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Can they provide a neutral location for the mediation session? |
Livingstones Australia has offices at 340 Adelaide Street which can be used for the mediation should you prefer an off-site location.
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Are they experienced in more than one model of mediation? |
There are several models of mediation and many mediators only practice one model.
Katy has experience and training in both the facilitative (problem-solving) model and the transformative model. The transformative model focuses on changing the nature of the conflict interaction.
In workplace disputes, the transformative model is often very effective because of the need to change the ongoing relationship between the parties.
Katy can discuss the relative merits of both models with you and help you decide on your preferred option.
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How do they charge? |
Livingstones Australia charges at an hourly rate.
We can provide a fairly accurate quotation for the mediation once we have a more detailed understanding of the factual context and your requirements.
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